Employees Loyalty Research Papers - Academia.edu.
Southwest Airlines and Employee Loyalty Research Paper by Quality Writers Southwest Airlines and Employee Loyalty A discussion of high employee loyalty at Southwest Airlines and how this can be maintained in order for Southwest to remain a market leader in the industry.
Result of this research showed “There is a Positive Correlation between Company Culture and Employee Loyalty” is drawn out. Obviously the innovation in Company Culture will impact on improvement of Employee Loyalty, which results in Positive working performance and Long-term working commitment.
In the paper The Impact of employee behaviour on customer’s service quality perceptions and overall satisfaction by authors Kattara, Weheba and El-Said (2008) report that customer satisfaction relies heavily on their interactions with employees and perceptions associated with reactions to employee behavior. According to this report, customer service quality perceptions are directly related.
In the research of employee loyalty, these are the philosophical factors which affect the research activity. This is mainly because the comprehension of these thoughtful issues has its impact on both research design and the procedure of the research conduction (Easterby-Smith et al., 2002). Furthermore the preference of the research values sways the connection between the information and the.
First, the various approaches to both employee engagement and employee loyalty are studied through literature review and the instruments for measuring them both are created by adopting it from other studies. Correlation, regression and ANOVA were conducted. The analysis of the information collected revealed that there is a strong positive correlation between the variables and employee.
This thesis research aims to discover the relationship between customer satisfaction and customer loyalty. It is discovered from literature and previous research on relevant theories for this research. The factors that influence customer satisfaction and customer loyalty are explored. As Hill, Roche and Allen (2007,4) state, “to understand the.
Fordham Law Legal Studies Research Paper No. 2759401. 19 Pages Posted: 8 Apr 2016. See all articles by Aditi Bagchi Aditi Bagchi. Fordham University School of Law. Date Written: April 5, 2016. Abstract. This essay argues that we should understand the employee duty of loyalty as a contractual duty, not a fiduciary duty that attaches by virtue of employee status. The chapter considers several.